Case Belsimpel

Casestudy - Case Belsimpel

Beta Business days Beta Business days

Yearly, Belsimpel processes more than half a million transactions with a system that we developed ourselves. Customers have a hard time trying to find exactly what they want in the telecom jungle – with over 17 million price points, who wouldn't? To solve this, Magento implementations or standard Microsoft solutions unfortunately do not cut it. Let alone trying to produce real-time price calculations…

This is why we, at Belsimpel, decided to build our own system to create order from this telecom chaos. Our website, with over a million monthly visitors, is just the interface of the complex system we have behind the scenes. Back here, we have all of the mouth-watering code, hardware and the people supporting it – without any third party interference. This lets us provide our customers with the unparalleled service when it comes to speed and reliability.

Does the idea of improving our own Customer Relationship Management (CRM) software, which is used by over a hundred customer support colleagues, spark your interest? Or do you believe you could make our Warehouse Management System (WMS), which is used to process hundreds of thousands of orders, even more efficient? If so, you've come to the right place! The case study we will present to you, will give you quite the experience of how working at Belsimpel in real life is! Will you join us in changing the mobile world?